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Frequently Asked Questions


SSLCOMMERZ has made this platform to ease the donation problem for Donor and provide a place for altogether NGOs operating in Bangladesh.

SSLCOMMERZ is a leading online payment gateway in Bangladesh that facilitates secure and seamless online transactions for businesses and organizations. It provides a platform for processing various payment methods, including credit cards, debit cards, mobile banking, and internet banking.

SSLCOMMERZ employs advanced encryption technology to safeguard sensitive data transmitted during online transactions. It complies with industry standards and regulations to ensure the highest level of security for both businesses and customers.

SSLCOMMERZ supports a wide range of payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, mobile banking (bKash, Rocket), internet banking, and more. This ensures convenience for customers and enhances the accessibility of online payments.

Yes, SSLCOMMERZ adheres to international security standards and compliance requirements, including PCI DSS (Payment Card Industry Data Security Standard), to ensure the highest level of security for online transactions. Compliance with these standards demonstrates a commitment to data protection and fraud prevention.

Terms and Conditions


  • Donation Process: Donors are requested to utilize the SSLCOMMERZ Payment Gateway for making their donations. By initiating a donation through SSLCOMMERZ, the donor agrees to abide by the terms and conditions outlined herein.


  • Platform Provision: SSLCOMMERZ acts solely as a platform provider for various Non-Governmental Organizations (NGOs). We facilitate the donation process but do not directly manage or oversee the operations of individual NGOs.


  • Modification and Cancellation: SSLCOMMERZ reserves the right to modify the terms and conditions of any campaign hosted on the platform without prior notice. Additionally, we retain the right to cancel any campaign entirely at our discretion without providing prior notice to donors or participating NGOs.


  • NGO Participation: SSLCOMMERZ retains the authority to add, remove, or modify the participation of NGOs on the platform, as well as adjust their order of appearance. This ensures optimal functionality and relevance of the platform for donors and NGOs alike.


  • Merchant Removal: SSLCOMMERZ reserves the right to remove any specific merchant from the platform at any time, should the need arise. This action may be taken to maintain the integrity, security, or reputation of the donation platform.


  • Donor Responsibility: Donors are responsible for ensuring the accuracy and legitimacy of their donations. SSLCOMMERZ shall not be held liable for any discrepancies or issues arising from inaccurate or fraudulent donations made through the platform.


  • Data Protection: SSLCOMMERZ values the privacy and security of donor information. All personal data collected during the donation process will be handled in accordance with our Privacy Policy.


  • Limitation of Liability: While SSLCOMMERZ endeavors to provide a reliable and secure donation platform, we cannot guarantee uninterrupted access or absolute security. Donors utilize the platform at their own risk, and SSLCOMMERZ shall not be held liable for any damages, losses, or disruptions incurred as a result of platform usage.

  • Contact Information: For inquiries, concerns, or further information regarding the SSLCOMMERZ Donation Platform and its terms and conditions, please contact us at shubhojit.ghosh@sslcommerz.com, support.sslcommerz.com or Phone: +880-9612-226969, +880-2-8316969